Privacy Policy

Last updated: January 1, 2026

1. Introduction

FlightDesk ("we," "us," or "our") is operated by Marketcall Inc., located at 155 S Fair Oaks Ave, Pasadena, CA 91105, United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flightdesk.biz or contact us by phone.

2. Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, and travel details when you contact us. We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed, through standard web analytics tools including Google Analytics and Google Tag Manager.

3. How We Use Your Information

We use the information we collect to provide and improve our travel assistance services, respond to your inquiries and service requests, process flight bookings and changes on your behalf, analyze website usage to improve user experience, comply with legal obligations, and send service-related communications.

4. Call Recording

Calls to our service may be recorded for quality assurance, training, and compliance purposes. By calling us, you consent to the recording of your call. We retain call recordings in accordance with applicable law and our internal data retention policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. We use Google Tag Manager to manage tracking scripts, and Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to provide our services (e.g., connecting you with travel agents), comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. We may share aggregated, non-personally identifiable information publicly and with our partners.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected] or by mail at the address above.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected] | Marketcall Inc., 155 S Fair Oaks Ave, Pasadena, CA 91105, United States | Phone: 1 (888) 217-8781